DCI Pipe

After Sales

In addition to supplying quality products, we are also dedicated to give our customers the best experience of our products.

Services

We give our customers excellent service, give consultation with professionals and also provide them with a solution on site whenever necessary. We are stocked with different types of spare parts and tools considered necessary for the efficient maintenance of the system.

Continuing our fast growth from the beginning of our establishment, we have organized a workshop with professionals who are well mannered, capable and fully equipped to address a solution for a problem always on standby to give after sales support for any service needed. If problem cannot be solved on site, we will take it to our workshop for further test.

  • Our support service is organized as a technology oriented team group where by each team is specifically focusing on specific technologies which is suitable according to your need.
  • The Business group is basically giving support services on 3 basic areas:-
    • Remedial maintenance services on call basis
    • Preventive maintenance services to customers under contractual agreements, if required.
  • Warranty services to the level of effecting replacements.
  • Our support service business unit has a reservoir of Certified Specialist Engineers with Varied skill sets and a wealth of expertise dedicated for different technologies.
  • The technical workshop under the business unit has state of Art Equipments’ necessary to execute any task which comes in handy at any time required.
  • Dedicated Tool –Kits for with complete set of tools necessary available for our engineers and technicians
  • Data Manuals, Technical Books, Operation Manuals and Maintenance manuals are also available during delivery of the products
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